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Quality Management Systems
Transform your business operations with expert quality management consulting. From ISO 9001 certification to process optimization.
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REHNER EQM – Quality Management for Sustainable Business Success
In today's fast-paced business environment, the daily operations of a company can be highly dynamic and challenging. Rapid growth, the implementation of new software solutions, or the launch of new business units often lead to instability in organizational structures and workflows. As a result, business processes may lose transparency, and existing systems might no longer be followed as originally intended.
However, even a stable and well-established business can benefit from continuous optimization. There is always untapped potential for improvement when time and resources are available to identify and maximize it. This is where the introduction of efficient processes and structured workflows aligned with quality management principles becomes essential. While a full ISO 9001 certification may not always be necessary, every step toward quality management creates sustainable organizational structure, enhances operational reliability, and increases the chances of business success.
Many quality management projects are temporary or constrained by limited internal resources. The decision to engage external, efficient, and temporary quality management experts becomes easier when existing teams should not be distracted from their core daily tasks by additional training or responsibilities
REHNER EQM specializes in:
By applying proven quality management principles, companies can build clear structures that offer orientation, reduce employee stress, and promote individual responsibility within teams. This not only improves internal communication but also strengthens process reliability across departments.
Through continuous improvement cycles, your business processes can evolve in line with company growth – becoming more resilient to disruptions and adaptable to change. With data-driven decision-making, clearly defined roles, and a strong quality culture, you gain lasting operational security and enhanced organizational performance.
ISO 9001 Certification: Does Your Organization Truly Need It?
ISO 9001 Quality Management System Certification: Importance and Benefits
ISO 9001 certification for a Quality Management System (QMS) is not universally mandatory but often serves as a crucial requirement or expectation across many industries. While the standard is not legally compulsory, it is highly valued by businesses seeking to ensure consistent quality and continuous improvement.
Large corporations and enterprises frequently prefer suppliers and partners who maintain ISO 9001 certification. This certification demonstrates a company's commitment to meeting customer expectations, enhancing product and service quality, and implementing effective process controls. It also helps build trust and credibility in competitive markets.
Customer Focus Benefits
Improved Customer Satisfaction
Market Competitiveness
Operational Excellence
Operational Efficiency
Risk Management
Compliance & Improvement
Regulatory Compliance
Continuous Improvement
Strategic Advantage
Discover whether an accredited ISO 9001 certification truly adds value to your business.
ISO 9001 Certification: Does Your Organization Truly Need It?
Your ISO 9001 Certification – from planning to the internal preparation audit: REHNER EQM takes on partial and complete projects and ease your team's workload.
Achieving an ISO 9001 certification involves a structured process to meet the international standard for quality management systems (QMS). Here's a simplified overview of how it works:
Project Planning: Your organization begins by defining objectives, assigning responsibilities, and developing a project timeline for implementing ISO 9001 requirements.
Gap Analysis: A detailed review identifies gaps between your current processes and the ISO 9001 standard. This helps prioritize improvements.
Documentation Creation: Required documentation (e.g. quality policy, procedures, records) is created.
Process Alignment: Key processes are aligned with ISO 9001 clauses such as risk-based thinking, leadership commitment, and customer focus.
Internal Audit: Before an initial certification, an internal audit is conducted to verify compliance with ISO 9001 requirements.
Management Review: Following the audit, a formal management review is carried out to ensure the system's overall effectiveness and readiness
Certification Audit: An independent, accredited certification body conducts a two-stage audit:
- Stage 1: Review of documentation and readiness
- Stage 2: On-site audit of implemented processes
Certification: If successful, your organization receives ISO 9001 certification, valid for three years.
Ongoing Maintenance: Annual surveillance audits ensure ongoing compliance. A full re-certification is required every three years.
Ready for your first certification? REHNER EQM supports you in creating a project plan, managing your initial certification project, or taking over the entire process for you.
Internal Audits by an external Expert
What Is an Internal Audit and how can you benefit from it?
An internal audit in the context of quality management is a structured internal evaluation of a system, process, or business area to determine whether specific standards - such as ISO 9001 - are being met. Internal Audits can focus on a single process, a single department within an organization or assess the entire company and its quality management system (QMS).
REHNER EQM serves as an independent and experienced partner for the internal auditing of business processes and quality management systems. Services range from auditing individual workflows and entire departments to evaluating complete QMS structures.
Why Conduct an Internal Audit?
No QMS Required
Certification Support
Strategic Benefits
Organizations that seek to:
- Understand what’s working well—and what isn’t—in their operations
- Identify potential risks and opportunities
- Develop a fact-based action plan to minimize risks and enhance process efficiency
… will benefit significantly from an internal audit supported by REHNER EQM.
Take the next step toward excellence – partner with REHNER EQM for an objective Internal Audit. Gain clarity, uncover potential, and strengthen your quality management system today.
Outsource Process Development & Improvement
Documented processes create clarity, stability, and transparency in any organization – whether or not certification to a standard is pursued or achieved. They ensure that workflows remain traceable, efficient, and reliable, providing the foundation for sustainable quality and continuous improvement.
If an ISO 9001 Certification is in place or became a corporate goal, documenting business operations and processes is explicitly required in certain chapters of ISO 9001 and represents a binding requirement. This obligation cannot be bypassed, as it forms the basis for evidence, traceability, and continuous improvement in quality management.
REHNER EQM consulting services empower your business to:
Uncover the Essential Functions That Make Documented Processes a Success
Clarity and Transparency
State-of-the-Art Flow-Charts
Fact-based Decision Making
Enhanced Communication
Let's bring clarity, compliance, and continuous improvement into your organization.
Start documenting what really matters – with REHNER EQM by your side.
ISO 9001-ready documentation
Transparent, streamlined workflows
Stronger communication
Ask for an Inquiry now
Document Review, Maintenance & Documentation Structure – Done Right
Free Your Team from the Burden of Documentation
Documentation is essential — but for most teams, it's a time-consuming, often frustrating task that pulls focus from core responsibilities. That's where REHNER EQM comes in. As an external Quality Management consultant, REHNER EQM takes over the creation, review, maintenance, and structuring of your documentation so your team can focus on what they do best.
Services Include:
Document Reviews
Documentation Maintenance
Documentation Structure & System Setup
Document Creation
Why Outsource Documentation?
Save Time
Reduce Errors
Stay Audit-Ready
Scale Efficiently
Let's Take the Paperwork Off Your Plate!
Don't let documentation slow your team down. Hand it over to experts who do it efficiently, accurately, and with compliance in mind.
Digitalization Projects: How Process Management and QMS Software Solutions can help you…
Is a Digital Solution Right for Your Quality Management System?
REHNER EQM – Your Partner for Smart and Sustainable QMS Digitalization
In today's market, there is no shortage of digital tools promising to simplify and optimize ISO 9001-compliant documentation, process management, and overall quality systems. However, choosing and implementing the right software is only part of the journey. The purchase of a digital solution alone does not establish a functioning quality management system—nor does it automatically lead to operational improvement.
REHNER EQM – Your Reliable Partner for QMS Digitization
Let us help you take the next step in your digital transformation—reliably, efficiently, and with your long-term success in mind.
Hire an External Quality Management System Responsible
Minimize operational risks and ensure consistent quality — with proven external QMS leadership.
Maintaining a robust Quality Management System (QMS) requires time, expertise, and consistent effort. Many companies face the same challenge: insufficient internal resources to ensure the system runs smoothly over time.
Outsourcing the continuous care of your Quality Management System to an external expert ensures lasting excellence and peace of mind. With professional oversight, your processes remain fully aligned with the latest standards and regulations, reducing the risk of costly non-conformities.
The Challenge
- Internal audits are delayed or skipped
- Process documents remain outdated
- Employees are no longer aligned with current procedures
- Planning and execution of re-certification audits become last-minute challenges
Without dedicated support, compliance, efficiency, and certification status are all at risk.
The Solution: External QMS Expert
- Ensures your QMS stays compliant and effective
- Conducts audits on schedule and with precision
- Keeps your documentation up to date
- Trains and updates your staff on defined processes
- Prepares and manages your re-certification audits with confidence
Outsource smart. Stay certified. Improve continuously.
REHNER EQM offers tailored long-term partnership agreements to fully manage and continuously improve your entire Quality Management System — reliably, efficiently, and with a focus on lasting compliance and excellence.
Train your Employees with REHNER EQM
ISO 9001 Basic Training – Empower Your Team for Quality Success
Understanding and effectively participating in a Quality Management System (QMS) is not only beneficial—it is essential. Our ISO 9001 Basic Training is designed to provide employees at all levels with the foundational knowledge they need to operate confidently and competently within an ISO 9001-certified quality management environment.
Whether in administration, production, logistics, or management, every team member plays a vital role in ensuring quality.
This training empowers your staff to:
Compliance That Matters
One of the critical requirements of ISO 9001 is that employees working within the QMS must demonstrate appropriate knowledge of the standard. This is not optional - proof of competence is a mandatory criterion for certification. Our training ensures your team meets this requirement with confidence and clarity.